[Delayed delivery of OTP via Email] - Flutterwave For Business (F4B)

Incident Report for Flutterwave

Resolved

This incident has been resolved.

Posted Oct 28, 2022 - 13:57 UTC

Update

We are continuing to investigate this issue.

Posted Oct 28, 2022 - 13:57 UTC

Investigating

We have identified an issue resulting in a delay in receiving OTP via Email. OTP delivery to registered email is delayed by ~30 minutes.

Our team has escalated this issue and expects this delay to be resolved expeditiously.

OTPs delivery via SMS and WhatsApp is not affected.

Posted Aug 08, 2022 - 19:41 UTC

This incident affected: Shared Services (OTP Services).