Update - This is still in progress.
We are continuing to investigate this issue. No ETR yet
Nov 9, 08:12 UTC
We are continuing to investigate this issue. No ETR yet
Nov 9, 08:12 UTC
Investigating - We are aware of current transaction failures on Discover cards.
Payment attempts will return “card not enrolled for protect buy" or "transaction failed".
This has been escalated. Kindly allow us feedback as soon as we learn more
Nov 9, 03:37 UTC
Payment attempts will return “card not enrolled for protect buy" or "transaction failed".
This has been escalated. Kindly allow us feedback as soon as we learn more
Nov 9, 03:37 UTC
Investigating - We are aware of an issue currently affecting deposits via UBA account payment option; on Checkout and via API.
Impact: Deposit attempts via UBA Pay with Bank will intermittently return response: "Sorry, your payment failed. Please try again".
Status: The issue has been escalated to the bank.
We do not have an ETR just yet but we will post another update as soon as we learn.
Oct 20, 13:23 UTC
Impact: Deposit attempts via UBA Pay with Bank will intermittently return response: "Sorry, your payment failed. Please try again".
Status: The issue has been escalated to the bank.
We do not have an ETR just yet but we will post another update as soon as we learn.
Oct 20, 13:23 UTC
Investigating - Inaccessibility of the NQR merchant app. Users and merchants are unable to access the NQR merchant app.
This has been shared with our partners to resolve. Kindly allow us to revert.
Aug 5, 10:15 UTC
This has been shared with our partners to resolve. Kindly allow us to revert.
Aug 5, 10:15 UTC
Investigating - We are aware that users are currently not receiving STK push notification from their mobile network operator to enable them complete mobile money payments.
Impacts: All mobile networks
We have escalated to our downstream partner and await resolution.
We regret the inconvenience this is causing you.
Jul 30, 13:40 UTC
Impacts: All mobile networks
We have escalated to our downstream partner and await resolution.
We regret the inconvenience this is causing you.
Jul 30, 13:40 UTC
Identified - We are aware of an issue with the GTBank account payment option. Customers will get the below error on redirect to GTBank “GTPay” page to complete payment.
"Dear Customer, We are sorry we cannot continue with the transaction due to the following reason: Error code: G100."
We are working with the bank to resolve this.
Transactions on other payment methods are processing fine. We apologise for any inconvenience and will post another update as soon as we learn.
Feb 23, 07:49 UTC
"Dear Customer, We are sorry we cannot continue with the transaction due to the following reason: Error code: G100."
We are working with the bank to resolve this.
Transactions on other payment methods are processing fine. We apologise for any inconvenience and will post another update as soon as we learn.
Feb 23, 07:49 UTC
About This Site
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Flutterwave API
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