Flutterwave Status

SCHEDULED SYSTEM MAINTENANCE ON Interswitch, NGN 2nd - 3rd DECEMBER 2023

Identified - Dear All, We would like to inform you about an essential system maintenance activity that will be taking place on our card processing platform(ISW).

Maintenance Schedule
Start Time: 23:00 (WAT) 2nd December 2023
End Time: 4:00(WAT) 3rd December, 2023 Duration: 5 hours.

During this period, we do not envisage any downtime on our platform. Thank you.

Affected Services: Checkout by Card
Affected Markets: Nigeria
Dec 02, 2023 - 01:57 UTC

Payments with Discover Card — NIGERIA

Monitoring - Service is temporarily unavailable.
Jan 17, 2023 - 14:16 UTC

Update - This is still in progress.

We are continuing to investigate this issue. No ETR yet
Nov 09, 2021 - 08:12 UTC

Investigating - We are aware of current transaction failures on Discover cards.

Payment attempts will return “card not enrolled for protect buy" or "transaction failed".

This has been escalated. Kindly allow us feedback as soon as we learn more
Nov 09, 2021 - 03:37 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational

Flutterwave for Business Operational

Flutterwave Sign-up Operational

Flutterwave API Operational

Dashboard Operational

Virtual Cards Operational

Settlements Operational

Chargebacks Operational

Bill Payments (Airtime) Operational

Bill Payments (Cable TV) Operational

Flutterwave Collections Operational

Checkout JS Operational

Collections APIs Operational

Virtual Account Numbers Operational

USSD Collections Operational

Flutterwave Payouts Operational

Payouts APIs Operational

Flutterwave Store Operational

Merchant Stores Operational

Flutterwave Offline Operational

Point of Sale - POS Operational

Agency App Operational

Shared Services Operational

Bank Verification Number (BVN) Operational

OTP Services Operational

SMS service Operational

Servman Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

Scheduled Maintenance on Flutterwave for Business (F4B)

Postmortem - Read details
Dec 4, 06:44 UTC

Completed - The scheduled maintenance was re-scheduled to a later date.
Dec 3, 01:30 UTC

In progress - Apologies, but the scheduled maintenance has been canceled. We will communicate the new rescheduled date soon.
Dec 3, 01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 16:35 UTC

Scheduled - Dear Esteemed Customer, We would like to notify you about an upcoming scheduled maintenance on Flutterwave for Business (F4B) set for November 30th, 2023.

During this period, the F4B service will be temporarily unavailable for approximately 30 minutes to ensure a smooth maintenance process. We appreciate your patience and understanding as we optimize our system to unlock new possibilities for you.

Thank you for your cooperation.
Start time: Sunday, 3rd December 1:00AM WAT
End time: Sunday, 3rd December, 1:30AM WAT
Nov 30, 10:00 UTC

Dec 2, 2023

Unresolved incident: SCHEDULED SYSTEM MAINTENANCE ON Interswitch, NGN 2nd - 3rd DECEMBER 2023.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

Issue with NIP Service, 22nd November, 2023

Resolved - Dear All, we are pleased to inform you that the intermittent timeout affecting NIP payouts has been successfully resolved. Thank you for your understanding.

Affected Services: Payout By NIP
Affected Markets: Nigeria
Nov 22, 23:26 UTC

Monitoring - Dear All, We are pleased to inform you that the maintenance has been completed and transactions are processing successfully. We will continue to monitor all NIP transactions. Thanks for your patience and understanding

Affected Services: Payout By NIP
Affected Markets: Nigeria
Nov 22, 23:22 UTC

Update - Dear All, Please be informed that there is an ongoing maintenance on NIBSS NIP services from 11PM WAT on 22nd November, 2023 to 12:00AM WAT on 23rd November, 2023. During this period, the service will be unavailable. We apologise for any inconvenience. Thank you for your understanding.

Affected Services: Payout By NIP
Affected Markets: Nigeria
Nov 22, 23:00 UTC

Identified - Dear All, We are experiencing intermittent timeout with Payouts by NIP. This affects Payout to Nigeria. Apologies for all inconveniences experienced, we thank you for your understanding.

Affected Services: Payout By NIP
Affected Markets: Nigeria
Nov 22, 22:30 UTC

Issue with WEMA PWBT, 22nd November, 2023.

Resolved - Dear Esteemed Customers, We are pleased to inform you that the issue with WEMA pay with bank transfer has been successfully resolved. Thank you for your patience and understanding.

Affected Services: Payout by PWBT, Payout Intiation & Processing
Affected Markets: Nigeria
Nov 22, 22:34 UTC

Identified - Dear All, We regret to inform you we are currently experiencing delayed receipt of value because we are unable to confirm transaction statuses against NIBSS through WEMA. The provider has been notified and is receiving utmost attention. Further feedback will be provided. We have switched to our alternative provider(Sterling PWBT) for dynamic account transactions. Apologies for the inconvenience caused. Thank you for your understanding.

Affected Services: Payout by PWBT, Payout Intiation & Processing
Affected Markets: Nigeria
Nov 22, 19:00 UTC

Issue with NIP Service