Identified - Dear All, We would like to inform you about an essential system maintenance activity that will be taking place on our card processing platform(ISW).

Maintenance Schedule
Start Time: 23:00 (WAT) 2nd December 2023
End Time: 4:00(WAT) 3rd December, 2023 Duration: 5 hours.

During this period, we do not envisage any downtime on our platform. Thank you.

Affected Services: Checkout by Card
Affected Markets: Nigeria

Dec 02, 2023 - 01:57 UTC
Monitoring - Service is temporarily unavailable.
Jan 17, 2023 - 14:16 UTC
Update - This is still in progress.

We are continuing to investigate this issue. No ETR yet

Nov 09, 2021 - 08:12 UTC
Investigating - We are aware of current transaction failures on Discover cards.

Payment attempts will return “card not enrolled for protect buy" or "transaction failed".

This has been escalated. Kindly allow us feedback as soon as we learn more

Nov 09, 2021 - 03:37 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational
Flutterwave for Business Operational
Flutterwave Sign-up Operational
Flutterwave API ? Operational
Dashboard Operational
Virtual Cards Operational
Settlements Operational
Chargebacks Operational
Bill Payments (Airtime) Operational
Bill Payments (Cable TV) Operational
Flutterwave Collections Operational
Checkout JS ? Operational
Collections APIs Operational
Virtual Account Numbers Operational
USSD Collections Operational
Flutterwave Payouts Operational
Payouts APIs ? Operational
Flutterwave Store Operational
Merchant Stores Operational
Flutterwave Offline Operational
Point of Sale - POS Operational
Agency App Operational
Shared Services Operational
Bank Verification Number (BVN) Operational
OTP Services Operational
SMS service ? Operational
Servman ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023
Postmortem - Read details
Dec 4, 06:44 UTC
Completed - The scheduled maintenance was re-scheduled to a later date.
Dec 3, 01:30 UTC
In progress - Apologies, but the scheduled maintenance has been canceled. We will communicate the new rescheduled date soon.
Dec 3, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 16:35 UTC
Scheduled - Dear Esteemed Customer, We would like to notify you about an upcoming scheduled maintenance on Flutterwave for Business (F4B) set for November 30th, 2023.

During this period, the F4B service will be temporarily unavailable for approximately 30 minutes to ensure a smooth maintenance process. We appreciate your patience and understanding as we optimize our system to unlock new possibilities for you.

Thank you for your cooperation.
Start time: Sunday, 3rd December 1:00AM WAT
End time: Sunday, 3rd December, 1:30AM WAT

Nov 30, 10:00 UTC
Dec 2, 2023

Unresolved incident: SCHEDULED SYSTEM MAINTENANCE ON Interswitch, NGN 2nd - 3rd DECEMBER 2023.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
Resolved - Dear All, we are pleased to inform you that the intermittent timeout affecting NIP payouts has been successfully resolved. Thank you for your understanding.

Affected Services: Payout By NIP
Affected Markets: Nigeria

Nov 22, 23:26 UTC
Monitoring - Dear All, We are pleased to inform you that the maintenance has been completed and transactions are processing successfully. We will continue to monitor all NIP transactions. Thanks for your patience and understanding

Affected Services: Payout By NIP
Affected Markets: Nigeria

Nov 22, 23:22 UTC
Update - Dear All, Please be informed that there is an ongoing maintenance on NIBSS NIP services from 11PM WAT on 22nd November, 2023 to 12:00AM WAT on 23rd November, 2023. During this period, the service will be unavailable. We apologise for any inconvenience. Thank you for your understanding.

Affected Services: Payout By NIP
Affected Markets: Nigeria

Nov 22, 23:00 UTC
Identified - Dear All, We are experiencing intermittent timeout with Payouts by NIP. This affects Payout to Nigeria. Apologies for all inconveniences experienced, we thank you for your understanding.

Affected Services: Payout By NIP
Affected Markets: Nigeria

Nov 22, 22:30 UTC
Resolved - Dear Esteemed Customers, We are pleased to inform you that the issue with WEMA pay with bank transfer has been successfully resolved. Thank you for your patience and understanding.

Affected Services: Payout by PWBT, Payout Intiation & Processing
Affected Markets: Nigeria

Nov 22, 22:34 UTC
Identified - Dear All, We regret to inform you we are currently experiencing delayed receipt of value because we are unable to confirm transaction statuses against NIBSS through WEMA. The provider has been notified and is receiving utmost attention. Further feedback will be provided. We have switched to our alternative provider(Sterling PWBT) for dynamic account transactions. Apologies for the inconvenience caused. Thank you for your understanding.

Affected Services: Payout by PWBT, Payout Intiation & Processing
Affected Markets: Nigeria

Nov 22, 19:00 UTC
Resolved - Dear All, we are pleased to inform you that the intermittent timeout affecting NIP payouts has been successfully resolved. Thank you for your understanding.

Affected Services: Payout By NIP
Affected Markets: Nigeria

Nov 22, 18:29 UTC