Tanzania Mobile Money Collection - TANZANIA
Investigating - We are currently experiencing downtime on our Tanzania mobile money deposits/collections.

Resolution is underway. We do not have an estimated time to resolve yet and will share a resolution update in an hour.

We apologise for any inconvenience
May 11, 12:12 UTC
[3rd Party Service Notification] – Pay With Bank via MONO : GTB Mobile banking Login.
Update - Please be informed that this is still in progress.

We shall share more updates as soon as we learn.
Mar 2, 14:29 UTC
Investigating - We are aware of an intermittent issue affecting our provider MONO in authenticating logins via GTB mobile banking only.

Reason: GTbank recently made changes to their DNS, specifically for their Mobile app. Mono is effecting these changes hence service would be unavailable during this period.

IMPACT: All users attempting to pay via GTB using Mobile banking would be unable to log in.
P.S: Logins via Internet banking are not affected!

Affected Services: Pay with bank via Checkout

Next update: 13:30 hrs UTC
Mar 2, 11:03 UTC
[Investigating] - Payments with Discover Card — NIGERIA
Update - This is still in progress.

We are continuing to investigate this issue. No ETR yet
Nov 9, 08:12 UTC
Investigating - We are aware of current transaction failures on Discover cards.

Payment attempts will return “card not enrolled for protect buy" or "transaction failed".

This has been escalated. Kindly allow us feedback as soon as we learn more
Nov 9, 03:37 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Uptime over the past 90 days. View historical uptime.
Flutterwave API ? Operational
Flutterwave Checkout ? Operational
Virtual Cards Operational
Dashboard Operational
Collections Operational
Payouts Operational
Settlements Operational
Point of Sale - POS Operational
Virtual Account Numbers Operational
Bill Payments Operational
Airtime Operational
Flutterwave Sign-up Operational
90 days ago
100.0 % uptime
Today
Bank Verification Number (BVN) Operational
90 days ago
100.0 % uptime
Today
SMS service Operational
90 days ago
100.0 % uptime
Today
Chargebacks Operational
90 days ago
100.0 % uptime
Today
Flutterwave Website Operational
90 days ago
100.0 % uptime
Today
USSD Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[NIBSS]- Scheduled System Maintenance - 17 May, 2022 --- NIGERIA May 16, 23:15 - May 17, 05:15 UTC
Please be informed that NIBSS will be carrying out a scheduled system maintenance on its BVN services

Impact: There may be minimal impact on BAS matching service during this period
Posted on May 15, 11:18 UTC
Scheduled Maintenance – MTN Mobile Money – RWANDA – 19 May 2022 May 18, 23:00 - May 19, 03:00 UTC
MTN Rwanda has notified us of the planned system maintenance activity scheduled to take place on the above date.

MTN Mobile Money Rwanda services (Collection and Payout) will not be available during the maintenance window.
Posted on May 12, 17:56 UTC
[NIBSS]- Scheduled Maintenance - 22 May, 2022 --- NIGERIA May 22, 22:00-22:30 UTC
Please be informed that NIBSS will be carrying out a scheduled system maintenance on its network infrastructure.

Impact: There may be minimal impact on NIP, POS, and portal services during this period
Posted on May 11, 18:30 UTC
Past Incidents
May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022
[NIBSS] - NIP Downtime--- NIGERIA
Resolved - This incident has been resolved. Backlogs are now being cleared
May 14, 15:49 UTC
Investigating - From 11:15 am to 12 pm, a general NIBSS downtime affected some of our payouts.

Impact: The affected transactions are stuck on pending.

NIBSS technical team is currently working to resolve the challenge.

An update will be provided once this is resolved
May 14, 12:05 UTC
[Jaiz Bank] Nigeria - No response to transfer requests
Resolved - This incident has been resolved.
May 14, 09:30 UTC
Investigating - No response to funds transfers requests. NIP transactions to Jaiz Bank are failing.

Jaiz Bank's technical team is currently working to resolve the challenge.

We shall provide an update as soon as this has been resolved.
May 6, 16:15 UTC
[Service Update] - NGN Payouts Delay — NIGERIA
Resolved - This incident has been resolved.
May 14, 09:29 UTC
Investigating - We are currently experiencing intermittent issues on our NGN payouts, hence causing NGN payouts to be stuck in a pending state.

Impact: All NGN Payouts will be in a pending or failed state.

This has been escalated to the parties and a resolution is in progress.

We regret the inconvenience this is causing you and will post an update as soon as we learn.
May 13, 10:57 UTC
May 13, 2022
Scheduled Maintenance – AirtelTigo Money – GHANA – 13 May 2022
Completed - The scheduled maintenance has been completed.
May 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 UTC
Scheduled - AirtelTigo Ghana has notified us of planned maintenance activity scheduled to take place on the 13th of May, 2022.

AirtelTigo Ghana services (collection and Payouts) will not be available during the maintenance window.

The following Mobile Money payment methods in Ghana will be available during the maintenance window:

MTN Mobile Money
Vodafone Cash
May 12, 17:44 UTC
May 12, 2022
[3rd Party Downtime] - Kenya Bank Payouts — KENYA
Resolved - This incident has been resolved.
May 12, 22:30 UTC
Update - Together with our partners, our team is working to fix this swiftly.

We're sorry for any inconvenience this may have caused, and we will inform you as soon as we restore this service.

If you have any questions, please email hi@flutterwavego.com or hi.kenya @flutterwavego.com

Thank you for your patience and understanding.
May 8, 21:18 UTC
Investigating - We are currently experiencing an issue with KES bank payouts, the team is currently investigating this with our partners.

They have informed us that they currently working on this and they will keep us updated as the situation progresses.
May 5, 09:52 UTC
May 11, 2022
May 10, 2022
Scheduled Maintenance – AirtelTigo Money – GHANA – 10 May 2022
Completed - The scheduled maintenance has been completed.
May 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 00:00 UTC
Scheduled - AirtelTigo Ghana has notified us of planned maintenance activity scheduled to take place on the 10th of May, 2022.

AirtelTigo Ghana services (collection and Payouts) will not be available during the maintenance window.

The following Mobile Money payment methods in Ghana will be available during the maintenance window:

MTN Mobile Money
Vodafone Cash
May 7, 21:48 UTC
May 9, 2022
[3rd Party Downtime] - Airtel Zambia MobileMoney Collections and Payouts
Resolved - This incident has been resolved.
May 9, 14:47 UTC
Investigating - We are aware that you may be experiencing difficulties with Airtel ZMW transaction processing.
A resolution is underway by our partner; they will keep us updated as the situation progresses. We will post further updates as soon as received.
However, please be informed that the MTN mobile money payment method in Zambia is available
May 8, 21:19 UTC
May 8, 2022
[3rd Party Service Notification] - Interswitch network upgrade
Completed - The scheduled maintenance has been completed.
May 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 UTC
Scheduled - Our card partner would be having a scheduled network upgrade on 8th May, 2022.

This will impact Mastercard (pin auth) and Verve (pin auth and recurring) card charges.
May 7, 21:49 UTC
May 7, 2022
May 6, 2022
May 5, 2022
May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.

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