Service Restored: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the technical hitch affecting mobile money collections in Senegal has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Dec 27, 2025 - 09:41 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical hitch affecting mobile money collections in Senegal. Some transactions may appear as pending. Our team is working to resolve this as quickly as possible.

We apologize for the inconvenience and will provide an update shortly.

Affected Services:
Affected Markets: Senegal

Posted Dec 26, 2025 - 10:52 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).