Service Restored: Pay with Bank Transfer Impacted

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the downtime impacting Pay with Bank Transfer (PWBT) service on some rails has been successfully resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Nov 18, 2025 - 17:45 UTC

Identified

Dear Valued Customer,

We are currently experiencing a downtime impacting Pay with Bank Transfer (PWBT) service on some rails.

Our technical team is working with the service provider towards a resolution.

We apologize for the inconvenience and will provide a further update as soon as we have more information.

Affected Services:
Affected Markets: Nigeria

Posted Nov 18, 2025 - 15:34 UTC

This incident affected: Flutterwave Collections (Collections APIs).