[NGN] Service Alert: Disruption Affecting Interswitch Card Transactions

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption affecting NGN card transactions through Interswitch has been resolved, and normal service has been restored.

We apologize for the inconvenience experienced and appreciate your continued understanding.

Affected Services:
Affected Markets: Nigeria

Posted Sep 21, 2026 - 00:52 UTC

Identified

Dear Valued Merchant,

Some NGN card transactions through Interswitch are currently failing due to a disruption affecting the provider’s service. We are working with Interswitch to restore normal service, with further updates to follow.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Sep 20, 2026 - 09:45 UTC

This incident affected: Flutterwave Collections (Collections APIs).