Service Restored: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with payment QR codes not appearing for some users in Senegal has been successfully resolved.

We thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Feb 20, 2026 - 07:52 UTC

Identified

Dear Valued Customer,

We are currently experiencing an issue where payment QR codes are not appearing for some users. This is caused by a disruption with our service provider.

We are monitoring the situation closely and will update you soon.

Affected Services:
Affected Markets: Senegal

Posted Feb 17, 2026 - 07:12 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).