Service Restored: Mobile Money Collections (Rwanda)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the technical hitch affecting mobile money collections in Rwanda has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Dec 28, 2025 - 14:30 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical hitch affecting mobile money collections in Rwanda. Our team is investigating the cause and working toward a swift resolution.

We apologize for the inconvenience and will provide an update shortly.

Affected Services:
Affected Markets: Rwanda

Posted Dec 28, 2025 - 08:21 UTC

This incident affected: Flutterwave Collections (Collections APIs).