Service Restored: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the technical issue affecting mobile money collections in Senegal has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Dec 29, 2025 - 22:31 UTC

Identified

Dear Valued Customer,

We are currently experiencing a technical issue affecting mobile money collections in Senegal. Our team is investigating the cause, and we will provide an update shortly. We apologize for the inconvenience.

Affected Services:
Affected Markets: Senegal

Posted Dec 28, 2025 - 22:16 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).