[Rwanda] Service Restored: MTN Payment Disruption

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue affecting MTN has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 12, 2026 - 07:49 UTC

Identified

Dear Valued Merchant,

We are currently experiencing a service disruption affecting MTN Rwanda. As a result, some merchants may experience failed transactions.

We are actively working with them to restore normal service as quickly as possible and will provide further updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 11, 2026 - 07:24 UTC

This incident affected: Flutterwave Collections (Collections APIs).