We are pleased to announce that Mobile Money payout services have commenced today, Monday, 25th May 2026, across the following markets:
Cameroon (XAF)
Côte d’Ivoire (XOF)
Uganda (UGX)
Rwanda (RWF)
Payout configurations for these regions have been automatically restored, and services are fully functional. No action is required on your end. Thank you for your patience and understanding.
Posted May 25, 2026 - 10:25 UTC
Update
Dear Valued Customer,
Please be informed that mobile money payouts are temporarily unavailable in Cameroon, Ivory Coast, Rwanda, & Uganda. Further updates will be shared as soon as possible. Kindly note that this does not affect collections. We apologize for the inconvenience and thank you for understanding.
Affected Services: Affected Markets: Cameroun
Posted May 14, 2026 - 09:14 UTC
Identified
Dear Valued Customer,
Please be informed that there is currently an issue with mobile money payments in Cameruon where merchants might experience errors while initiating payouts. This is currently being investigated and further updates will be shared as soon as possible. Kindly note that this does not affect remittance rail and collections as both are operating normally. We apologize for the inconvenience and thank you for understanding.
Affected Services: Affected Markets: Cameroun
Posted May 13, 2026 - 16:35 UTC
This incident affected: Flutterwave Collections (Collections APIs).