Service Interruption Affecting Collections Rail

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently observing a disruption impacting our Collections Processing Rail. This issue originates from a third party provider. Customers may experience delays or interruptions in collection activities.

Our partner is actively investigating the cause and working toward a resolution.

We apologize for the inconvenience and will provide the next update as soon as more information is available.

Affected Services:
Affected Markets: Nigeria

Posted Nov 16, 2025 - 19:42 UTC

This incident affects: Flutterwave Collections (Collections APIs).