Service Restored: Bank Transfer Notifications Delayed

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the disruption affecting bank transfer services has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Oct 29, 2025 - 11:29 UTC

Identified

Dear Valued Customer

We are currently experiencing a disruption affecting bank transfer services. This issue stems from a third-party provider failure in the name enquiry service.

Impact: Customers may experience delays in receiving transaction notifications and successful transfers.

The provider has been notified and are actively working on a fix.

We apologize for the inconvenience and will update this page as soon as we have new information.

Affected Services:
Affected Markets: Nigeria

Posted Oct 29, 2025 - 09:15 UTC

This incident affected: Flutterwave Collections (Collections APIs).