[Rwanda] Service Restored: MTN Rwanda Collection Service Disruption

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption affecting mobile money transactions in Rwanda has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 18, 2026 - 15:00 UTC

Identified

Dear Valued Merchant,

We are currently experiencing a service disruption affecting MTN Rwanda. As a result, some you may be unable to receive collections from customers using MTN Rwanda.

We are actively working with MTN to restore normal service as quickly as possible and will provide further updates as more information becomes available.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Jul 17, 2026 - 18:59 UTC

This incident affected: Flutterwave Collections (Collections APIs).