Issue with Orange Money Ivory Coast, 19th November, 2024

Incident Report for Flutterwave

Resolved

Dear Valued Customer/Merchant,

We are pleased to inform you that the issue has been successfully resolved.

We thank you for your patience and understanding.

Affected Services: CI OrangeMoney MoMo
Affected Markets: Ivory Coast

Posted Nov 21, 2024 - 09:03 UTC

Identified

Dear Valued Merchants,

We are currently experiencing a service disruption affecting Collections for transactions involving Orange Money Ivory Coast(Côte d'Ivoire).

Efforts are underway to resolve the issue, and updates will be provided as soon as they become available.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Thank you for your continued trust.

Affected Services: CI OrangeMoney MoMo
Affected Markets: Ivory Coast

Posted Nov 20, 2024 - 10:04 UTC

This incident affected: Flutterwave Collections (Collections APIs).