Service Restored: Name Enquiry Service (Nigeria)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the issue with name enquiries affecting some users in Nigeria has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Posted Feb 19, 2026 - 23:03 UTC

Identified

Dear Valued Customer,

We are investigating an issue with name enquiries affecting some users in Nigeria. This is due to a issue from one of our service providers. We will provide an update once it is resolved. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria
Posted Feb 19, 2026 - 16:24 UTC
This incident affected: Flutterwave Collections (Collections APIs).
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