Service Restored: KES Collections

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the service disruption affecting KES collections has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Kenya

Posted Jan 03, 2026 - 20:25 UTC

Identified

Dear Valued Customer,

We are currently investigating a service disruption affecting KES collections. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Kenya

Posted Jan 03, 2026 - 18:45 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).