Issue with MTN Rwanda, 24th September 2026

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption which affected some RWF Mobile Money payments through MTN Rwanda has been successfully resolved.

We apologize for the inconvenience experienced and appreciate your continued understanding.

Affected Services:
Affected Markets: Rwanda

Posted Sep 25, 2026 - 06:35 UTC

Identified

Dear Valued Merchant,

We are currently seeing a disruption affecting some RWF Mobile Money payments through MTN Rwanda, which may prevent transactions from completing successfully. We are actively working with the service provider to resolve the issue and will continue to share updates as progress is made.

We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Rwanda

Posted Sep 24, 2026 - 11:19 UTC

This incident affected: Flutterwave Collections (Collections APIs).