Degraded Performance on Turkey Transaction Processing

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing a service disruption affecting the processing of some transactions in Turkey.

This issue is originating from an external service provider. Our teams are actively investigating the disruption and are working with the provider for a quick resolution.

We apologize for any inconvenience this may cause and will provide an update as soon as we have more information.

Affected Services:
Affected Markets: Global

Posted Oct 28, 2025 - 19:25 UTC

This incident affects: Flutterwave Collections (Collections APIs).