We are pleased to inform you that the disruption resulting in a high failure rate for both Dynamic and Static Virtual Account Number (VAN) creation has been successfully resolved. Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Posted Dec 05, 2025 - 06:41 UTC
Identified
Dear Valued Customer,
We are currently experiencing a disruption resulting in a high failure rate for both Dynamic and Static Virtual Account Number (VAN) creation.
This issue stems from network problems being experienced by a banking partner, which may also intermittently affect transaction processing.
Our engineers are monitoring the situation and are in contact with our partner for an urgent resolution. We apologize for the inconvenience and will provide an update as soon as the issue is resolved.
Affected Services: Affected Markets: Nigeria
Posted Dec 05, 2025 - 06:24 UTC
This incident affected: Flutterwave Collections (Collections APIs).