Service Restored: Mobile Money Collections (Senegal)

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the delays experienced with collections in Senegal due to an external provider issue has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Senegal

Posted Mar 05, 2026 - 00:01 UTC

Identified

Dear Valued Customer,

Please be aware that some users may experience delays with collections in Senegal due to an external provider issue. Our team is working with them to restore full service.

We will provide an update shortly.

Affected Services:
Affected Markets: Senegal

Posted Mar 04, 2026 - 09:30 UTC

This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).