Service Restored - Mobile Money Services (Cameroon)

Incident Report for Flutterwave

Resolved

Dear Valued Customer,

We are pleased to inform you that the service disruption impacting Mobile Money collections and payouts in Cameroon has been successfully resolved. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Posted Nov 18, 2025 - 09:09 UTC

Identified

Dear Valued Customer,

We are currently experiencing a service disruption impacting Mobile Money collections and payouts in Cameroon.

This is an issue with an external partner that is affecting transactions on the rail. Our partner is actively investigating the situation to restore full service.

We apologize for the inconvenience and appreciate your patience. We will provide an update as soon as we have further information.

Affected Services:
Affected Markets: Cameroun
Posted Nov 18, 2025 - 06:35 UTC
This incident affected: Flutterwave Payouts (Payouts APIs) and Flutterwave Collections (Collections APIs).