Scheduled Payment Service Maintenance

Incident Report for Flutterwave

Identified

Dear Valued Customer,

Please be informed about a scheduled maintenance by one of our partners to enhance system capacity and performance.

Maintenance Window: Saturday, November 1st (10:00 PM) to Sunday, November 2nd (6:00 AM).
Impact: Intermittent downtime may affect payment services like Pay With Bank Transfer, collections, and Payouts.

To avoid any interruptions, we strongly advise completing any time-sensitive weekend transactions before the maintenance window begins.

Thank you for your understanding and continued business.

Affected Services:
Affected Markets: Nigeria
Posted Oct 31, 2025 - 16:09 UTC

Investigating

Dear Valued Customer,

Please be informed about a scheduled maintenance by one of our partners to enhance system capacity and performance.

Maintenance Window: Saturday, November 1st (10:00 PM) to Sunday, November 2nd (6:00 AM).
Impact: Intermittent downtime may affect payment services like Pay With Bank Transfer, collections, and Payouts.

To avoid any interruptions, we strongly advise completing any time-sensitive weekend transactions before the maintenance window begins.

Thank you for your understanding and continued business.

Affected Services:
Affected Markets: Nigeria
Posted Oct 31, 2025 - 16:09 UTC
This incident affects: Flutterwave Payouts (Payouts APIs).