Service Restored: Bank Transfers (Nigeria)

Incident Report for Flutterwave

Resolved

Dear esteemed customers/merchants,

We are pleased to inform you that the issues with name enquiries and payment alerts have been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria

Posted Feb 18, 2026 - 22:37 UTC

Identified

Dear Valued Customer,

Some users may currently face issues with name enquiries and payment alerts. This is caused by a service disruption from our external provider.

We are working with them to resolve this as soon as possible. We apologize for the inconvenience.

Affected Services:
Affected Markets: Nigeria

Posted Feb 18, 2026 - 12:30 UTC

This incident affected: Flutterwave Collections (Collections APIs).