Service Degradation - Transaction Notification Delay

Incident Report for Flutterwave

Identified

Dear Valued Customer,

We are currently experiencing a service issue that is causing a delay in transaction notifications for some customers.

Transactions are processing normally, but the notifications may be delayed.

The external partner responsible for this component has been notified and is actively working on a resolution.

We will provide an update as soon as we have progress. We apologize for any inconvenience.

Affected Services:
Affected Markets: Nigeria
Posted Nov 19, 2025 - 09:42 UTC
This incident affects: Flutterwave Collections (Collections APIs).