Service Restored: Intermittent Payment Delays - Rwanda

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the delays with payment collections due to a service disruption from an external provider has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Rwanda

Posted Apr 20, 2026 - 18:49 UTC

Identified

Dear Valued Customer,

Some users may notice delays with payment collections due to a service disruption from an external provider. We are monitoring the situation closely and will provide an update once resolved. Thank you for your patience.

Affected Services:
Affected Markets: Rwanda

Posted Apr 19, 2026 - 13:39 UTC

This incident affected: Flutterwave Collections (Collections APIs).