[NGN] Service Restored: Disruption on USSD NGN Collections through CoralPay

Incident Report for Flutterwave

Resolved

We are pleased to inform you that the disruption affecting USSD NGN collections through CoralPay has been resolved, and normal service has been restored.

We apologize for the inconvenience experienced and appreciate your continued understanding.

Affected Services:
Affected Markets: Nigeria

Posted Sep 18, 2026 - 09:39 UTC

Identified

Dear Valued Merchant,

We are currently seeing a disruption affecting some USSD transactions through CoralPay, which may prevent transactions from completing successfully. Our teams are actively working with the affected service provider to restore normal service, with further updates to follow.

We apologize for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: Nigeria

Posted Sep 18, 2026 - 06:45 UTC

This incident affected: Flutterwave Collections (Collections APIs).