Intermittent timeout, NGN USSD SERVICE, Sept 16, 2025
Investigating - Dear Valued Customer,

We are still experiencing an intermittent timeout with our USSD payment service. Our technical team has been working around the clock to resolve the issue, and we are making progress.

We understand this is frustrating and sincerely apologize for the continued inconvenience. We appreciate your patience and will provide another update as soon as we have more information.

Thank you for your understanding.

Affected Services:
Affected Markets: Nigeria
Sep 16, 2025 - 14:34 UTC
Identified - Dear Valued Customer,

We are currently experiencing an intermittent timeout with our USSD payment service. This is affecting some collections. Our technical team is actively investigating the issue and working to restore full functionality as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. We will provide another update as soon as we have more information.

Affected Services:
Affected Markets: Nigeria
Sep 16, 2025 - 07:41 UTC
Issue with InTouch (Moov), 11th September 2025
Update - Dear Valued Customer,

We are still experiencing a service disruption affecting payout transactions.

Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.

We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.

Affected Services:
Affected Markets: Ivory Coast
Sep 14, 2025 - 23:10 UTC
Investigating - We are still experiencing a service disruption affecting payout transactions. Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.

We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.

Affected Services:
Affected Markets: Ivory Coast
Sep 12, 2025 - 18:49 UTC
Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting payout transactions. This is due to a technical issue with our provider.

Our team is in direct contact with them and working urgently to resolve this. We apologize for the inconvenience and appreciate your patience as we work to restore full service.

Affected Services:
Affected Markets: Ivory Coast
Sep 11, 2025 - 19:41 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational
Flutterwave for Business Operational
Flutterwave Sign-up Operational
Flutterwave API ? Operational
Dashboard Operational
Virtual Cards Operational
Settlements Operational
Chargebacks Operational
Bill Payments (Airtime) Operational
Bill Payments (Cable TV) Operational
Flutterwave Collections Partial Outage
Checkout JS ? Operational
Collections APIs Partial Outage
Virtual Account Numbers Operational
USSD Collections Operational
Flutterwave Payouts Operational
Payouts APIs ? Operational
Flutterwave Store Operational
Merchant Stores Operational
Flutterwave Offline Operational
Point of Sale - POS Operational
Agency App Operational
Remittance Products Operational
SendApp ? Operational
Swap ? Operational
Tuition ? Operational
Shared Services Operational
Bank Verification Number (BVN) Operational
OTP Services Operational
SMS service ? Operational
Servman ? Operational
Integration Tester ? Operational
Flutterwave Infrastructure Operational
Windows Server Group Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025
Service Disruption - PAYMENT NOTIFICATION, September 11, 2025
Resolved - Dear valued Customer,

Please note that the issue with payment notification delays has now been resolved. All pending notifications have been sent, and our systems are operating normally.

We appreciate your patience and apologize for any disruption this may have caused.

Affected Services:
Affected Markets: Nigeria
Sep 16, 13:23 UTC
Identified - Dear Valued Customer,

We are experiencing a service disruption that is affecting payment notifications. While payments are being processed successfully, there is a delay in notifications being sent to merchants.

Our team is actively working with our partner to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will provide an update as soon as we have more information

Affected Services:
Affected Markets: Nigeria
Sep 16, 13:13 UTC
Disruption to NGN Payouts, Sept 12, 2025
Resolved - Dear Valued Customer,

We are happy to announce that the maintenance on the NIBSS payment platform has been completed. All NGN payout services have been fully restored and are now operating as normal.

We sincerely apologize for the inconvenience and frustration this recent disruption caused. We appreciate your patience and understanding.

Thank you for your continued trust.

Affected Services:
Affected Markets: Nigeria
Sep 16, 07:23 UTC
Investigating - Dear Valued Customer,

This is an important update regarding the ongoing disruption with our NGN payout services. We have received new information from our provider, that the issue stems from an unscheduled maintenance event on the NIBSS payment platform.

This maintenance is expected to be completed on Monday, September 15th, 2025, at 9:00 AM WAT.

We understand the frustration this extended outage may cause and sincerely apologize for the continued inconvenience. We are in constant communication with our provider and will restore all services the moment maintenance is completed.

We appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 12, 08:21 UTC
Identified - Dear Valued Customers,

We are currently experiencing a service disruption affecting NGN Payouts. This is due to a connectivity issue with our provider, NIBSS.

Our team is actively investigating the matter and working closely with the service provider to resolve it as quickly as possible. We will post another update as soon as we have more information.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Sep 12, 07:02 UTC
Sep 15, 2025
Service Disruption, NGN Payouts, September 15, 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue with NGN Payout has been successfully resolved.

We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 15, 11:23 UTC
Identified - Dear Valued Customer,

We are currently experiencing a service disruption which is impacting NGN Payouts. Our technical team is actively investigating the root cause and working closely with our provider to restore full functionality.

Please be advised that transactions are currently processing without issue on an alternative payment rail.

We sincerely apologize for any inconvenience this may cause and will provide an update as soon as more information is available. We thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 15, 11:13 UTC
Scheduled Maintenance, AIRTEL UGANDA, September 15, 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the maintenance on Airtel Uganda has been successfully completed. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Uganda
Sep 15, 11:07 UTC
Identified - Dear Valued Customer,

Please be informed about a system maintenance on Airtel Uganda Mobile Money Service.

Maintenance Schedule:
Start: Monday, September 15th, 2025, 10:00 PM UTC
End: Tuesday, September 16th, 2025, 02:00 AM UTC

During this time, you may experience interruptions on Airtel MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Uganda
Sep 14, 20:12 UTC
Sep 14, 2025
Scheduled Maintenance, Mobile Money Cote D’ivoire, 13th September 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the planned system maintenance on MTN Cote D'ivoire Mobile Money Service has been successfully completed.

The maintenance, which took place from Saturday, September 13th, 2025, at 08:00 PM UTC to Sunday, September 14th, 2025, at 09:00 AM UTC, is now finished.

All MTN MoMo services are now fully operational.

Thank you for your patience and understanding

Affected Services:
Affected Markets: Cote D'ivoire
Sep 14, 13:07 UTC
Identified - Dear Valued Customer,

Please be informed about a system maintenance on MTN Cote D'ivoire Mobile Money Service.

Maintenance Schedule:
Start: Saturday, September 13th, 2025, 08:00 PM UTC
End: Sunday, September 14th, 2025, 09:00 AM UTC

During this time, you may experience interruptions on MTN MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.


Affected Services:
Affected Markets: Cote D'ivoire
Sep 11, 08:42 UTC
Scheduled Maintenance, MTN CAMEROON, September 13 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the planned system upgrade on MTN Mobile Money, which took place from Saturday, 13th September 2025, at 07:00 PM UTC to Sunday, 14th September 2025, at 8:00 AM UTC, has been successfully completed.

All MTN MoMo services are now fully operational.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Sep 14, 13:05 UTC
Identified - Dear Valued Customer,

Please be informed about a system upgrade on MTN Mobile Money Cameroon.

Maintenance Schedule:
Start: Saturday, 13th September 2025, 07:00 PM UTC
End: Sunday, 14th September 2025, 8:00 AM UTC

During this time, you may experience interruptions on MTN MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Cameroun
Sep 13, 07:01 UTC
Scheduled Maintenance, MTN UGANDA, Sep 13 2025
Resolved - Dear Valued Customer,

We are pleased to let you know that the scheduled system upgrade for MTN Mobile Money, Uganda has been successfully completed.

All MTN MoMo services are now fully restored.

We apologize for any inconvenience you may have experienced during the maintenance period and appreciate your understanding.

Thank you for your continued support.

Affected Services:
Affected Markets: Uganda
Sep 14, 11:41 UTC
Update - Dear Valued Customer,

Please be informed about a system upgrade on MTN Mobile Money, Uganda.

Maintenance Schedule:
Start: Sunday, September 13th 2025, 11:00 PM UTC
End: Sunday, September 14th 2025, 07:00 AM UTC

During this time, you may experience interruptions on MTN MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Uganda
Sep 13, 06:56 UTC
Identified - Dear Valued Customer,

Please be informed about a system upgrade on MTN Mobile Money, Uganda.

Maintenance Schedule:
Start: Sunday, September 14th 2025, 11:00 PM UTC
End: Sunday, September 14th 2025, 07:00 AM UTC

During this time, you may experience interruptions on MTN MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Uganda
Sep 13, 06:54 UTC
Scheduled Maintenance, INTERSWITCH, September 13, 2025
Resolved - Dear Valued Customer,

Please be informed that the planned system maintenance on Interswitch has been successfully completed. Our card services are now fully restored.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 14, 10:19 UTC
Identified - Dear Valued Customer,

Please be informed about an upcoming planned system maintenance on Interswitch to improve the reliability of our card services.

Maintenance Schedule:

Start: Saturday, September 13th, 2025, at 10:00 PM WAT

End: Sunday, September 14th, 2025, at 7:00 AM WAT

During this time, you may experience brief interruptions to card services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Nigeria
Sep 4, 08:58 UTC
Scheduled System Maintenance on MTN Ghana, 13th September 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the scheduled system maintenance on the MTN Mobile Money (MoMo) service has been successfully completed.

All MTN MoMo services are now fully restored and operating as normal.

We apologize for any inconvenience you may have experienced during this period and thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Sep 14, 10:16 UTC
Identified - Dear Valued Customer,

Please be informed about a planned system maintenance on MTN Ghana Mobile Money Service.

Maintenance Schedule:

Start: Saturday, September 13th, 2025, at 08:00 PM UTC

End: Sunday, September 14th, 2025, at 09:00 AM UTC

During this time, you may experience interruptions on MTN MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Ghana
Sep 10, 15:59 UTC
Service Downtime, WEMA PWBT, Sep 12 2025
Resolved - Dear Valued Customer,

We are pleased to confirm that the service disruption with our Wema PWBT provider has been fully resolved. All transaction notifications are now being processed and delivered without delay.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while we worked with our provider to resolve this issue.

Affected Services:
Affected Markets: Nigeria
Sep 14, 09:44 UTC
Identified - We are currently experiencing an issue with transaction notifications due to a service disruption with our provider. This may cause delays in receiving your transaction confirmations.

Our team is actively working with the provider to resolve this issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. We will provide an update as soon as we have more information.

Affected Services:
Affected Markets: Nigeria
Sep 13, 06:36 UTC
Sep 13, 2025
Issue with Orange Money Cameroon, 11th September 2025
Resolved - Dear Valued Customer,

We are happy to inform you that the service disruption with our Mobile Money Cameroon provider has been fully resolved. All transactions, including deposits and withdrawals, are now working normally.

We sincerely apologize for the inconvenience this may have caused and appreciate your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Sep 13, 06:45 UTC
Investigating - The service disruption with our Mobile Money Cameroon provider is still affecting all transactions, including deposits and withdrawals. We are continuing to work closely with their technical team to restore full functionality as quickly as possible.

We sincerely apologize for the continued inconvenience. We appreciate your patience and will provide our next update as soon as we have more information.

Affected Services:
Affected Markets: Cameroun
Sep 12, 18:52 UTC
Identified - We are currently experiencing a service disruption with our Orange Money Cameroon provider. This is impacting all transactions, including Collections (deposits) and Payouts (withdrawals).

The provider has been notified and we are working closely with their technical team to restore full functionality as quickly as possible.

We and sincerely apologize for the inconvenience this outage may cause.

We will provide our next update as soon as we have more information from our provider.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Sep 11, 23:14 UTC
Issue with Orange Money Cameroon, 11th September 2025
Resolved - Dear Valued Customer,

We are happy to inform you that the service disruption with our Mobile Money Cameroon provider has been fully resolved. All transactions, including deposits and withdrawals, are now working normally.

We sincerely apologize for the inconvenience this may have caused and appreciate your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Sep 13, 06:45 UTC
Investigating - The service disruption with our Mobile Money Cameroon provider is still affecting all transactions, including deposits and withdrawals. We are continuing to work closely with their technical team to restore full functionality as quickly as possible.

We sincerely apologize for the continued inconvenience. We appreciate your patience and will provide our next update as soon as we have more information.

Affected Services:
Affected Markets: Cameroun
Sep 12, 18:52 UTC
Identified - We are currently experiencing a service disruption with our Orange Money Cameroon provider. This is impacting all transactions, including Collections (deposits) and Payouts (withdrawals).

The provider has been notified and we are working closely with their technical team to restore full functionality as quickly as possible.

We and sincerely apologize for the inconvenience this outage may cause.

We will provide our next update as soon as we have more information from our provider.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Cameroun
Sep 11, 23:14 UTC
Card Payments Experiencing Delays, Sept 12, 2025
Resolved - Dear Valued Customer,

We are happy to inform you that the issue with our card payment processing has been resolved. All card transactions are now processing normally.

We apologize for any inconvenience this disruption may have caused and thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 13, 06:41 UTC
Update - We are still experiencing an issue with our card payment processing. Our technical team continues to work with our provider to resolve the service disruption as quickly as possible.

We will provide another update as soon as we have more information.

Thank you for your continued patience.

Affected Services:
Affected Markets: Nigeria
Sep 12, 20:48 UTC
Investigating - We are still experiencing an issue with our card payment processing. Our technical team continues to work with our provider to resolve the service disruption as quickly as possible.

We will provide another update as soon as we have more information.

Thank you for your continued patience.

Affected Services:
Affected Markets: Nigeria
Sep 12, 20:46 UTC
Identified - Dear Valued Customers,

We are currently experiencing a service disruption with our card payment processing, which is affecting transactions. We are aware that some transactions may be timing out.

Our technical team is working closely with our provider to resolve this issue as quickly as possible. We will keep you updated on the progress.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 12, 18:44 UTC
Sep 12, 2025
Sep 11, 2025
Service Disruption, Mobile Money Ivory Coast, Sept 11, 2025
Resolved - Dear Valued Customer,

We are happy to report that the technical issue with our provider has been resolved, and payout services are now back to normal.

We know how important these transactions are and sincerely apologize for the inconvenience this disruption caused. We appreciate your patience and understanding.

Thank you for your business and continued trust.

Affected Services:
Affected Markets: Ivory Coast
Sep 11, 22:46 UTC
Disruption to NGN Payouts, Sept 11, 2025
Resolved - Dear Valued Customers,

We are pleased to inform you that the service disruption affecting NGN Payouts has been fully resolved. The connectivity issue with our provider, NIBSS, has been fixed, and all services are now back to normal.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding as our team worked to resolve the issue.

Thank you for your continued trust and partnership.

Affected Services:
Affected Markets: Nigeria
Sep 11, 19:07 UTC
Identified - Dear Valued Customers,

We are currently experiencing a service disruption affecting NGN Payouts. This is due to a connectivity issue with our provider, NIBSS.

Our team is actively investigating the matter and working closely with the service provider to resolve it as quickly as possible. We will post another update as soon as we have more information.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Sep 11, 18:45 UTC
Card Payments Experiencing Delays, Sept 11, 2025
Resolved - Dear Valued Customers,

We are happy to report that the service disruption affecting card payments has been fully resolved. All transactions are now processing normally.

Thank you for your patience and understanding while we worked to fix this issue. We apologize again for any inconvenience this may have caused.

Affected Services:
Affected Markets: Nigeria
Sep 11, 19:01 UTC
Identified - Dear Valued Customers,

We are currently experiencing a service disruption with our card payment processing, which is affecting transactions. We are aware that some transactions may be timing out.

Our technical team is working closely with our provider to resolve this issue as quickly as possible. We will keep you updated on the progress.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 11, 16:00 UTC
Issue with MTN Rwanda Collections 11th September, 2025
Resolved - Dear Valued Customers,

We are pleased to inform you that this has been successfully resolved. We are closely monitoring the situation to ensure continued stability. Thank you for your patience and understanding

Affected Services:
Affected Markets: Rwanda
Sep 11, 18:49 UTC
Identified - Dear Valued Customer,

We are currently experiencing a service disruption with MTN Mobile Money Rwanda, which is affecting transactions. Our team is actively working with the provider to resolve this issue as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide an update as soon as we have more information

Thank you for your continued support.

Affected Services:
Affected Markets: Rwanda
Sep 11, 14:36 UTC
Login Issues on F4B and CC, Sept 11, 2025
Resolved - Dear Valued Customer

We are pleased to confirm that the login issues affecting the F4B Dashboard has been resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Sep 11, 14:40 UTC
Monitoring - Dear Valued Customer

We are pleased to confirm that the login issues affecting the F4B Dashboard has been resolved. Our team has verified that logins are now stable, and users can access the platform without any issues.

We will continue to monitor the platform closely to ensure stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Sep 11, 09:52 UTC
Identified - Dear valued customer,

We are currently experiencing an issue that is affecting logins on the F4B Dashboard.

Our team is actively investigating the cause and working to resolve it as quickly as possible. We will provide an update as soon as we have more information.

We appreciate your patience and understanding.

Affected Services:
Affected Markets: Global
Sep 11, 09:38 UTC
Sep 10, 2025
InTouch (Moov), 10th September 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the service disruption affecting InTouch Moov has been resolved. All payout transactions are now processing normally.

We apologize for any inconvenience you may have experienced and thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Sep 10, 18:38 UTC
Identified - Dear Valued Customer,

We would to inform you about a service disruption currently affecting InTouch Moov, which is impacting payout transactions on our system.

Our team is working with the provider to resolve this issue as quickly as possible, and we will provide an update as soon as we have more information.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Sep 10, 18:11 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025
Issue with InTouch (Moov), 8th September 2025
Resolved - Dear Valued Customer,

We are happy to report that the service disruption with Payout transactions in Cote D'ivoire has been resolved.

All Payout transactions are now processing as normal. We apologize for any inconvenience this may have caused.

Thank you for your patience.

Affected Services:
Affected Markets: Cote D'ivoire
Sep 8, 12:05 UTC
Identified - Dear Valued Customer,

Please be aware that we are experiencing a service disruption with our Payout transactions in Cote D'ivoire.

Our team is working to resolve this issue as quickly as possible, and we will share an update as soon as we have more information.

We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Cote D'ivoire
Sep 8, 08:49 UTC
Scheduled System Maintenance on MTN Ghana, 4th September 2025
Resolved - Dear valued customer,

We are pleased to let you know that the maintenance on the MTN Ghana has been successfully completed.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Sep 8, 08:51 UTC
Identified - Dear Valued Customer,

Please be aware of an upcoming planned maintenance for MTN Mobile Money (MoMo) Ghana.

Maintenance Schedule:

Start: Thursday, 4th September 2025, 05:00 PM UTC
End: Friday, 5th September 2025, 04:00 AM UTC

You may experienced service disruptions during this period.

We sincerely apologize for any disruption this may cause and appreciate your understanding.

Thank you for your continued support.

Affected Services:
Affected Markets: Ghana
Sep 4, 10:54 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Issue With 9PSB PWBT, 4th September 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue with our collection provider has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 5, 06:20 UTC
Investigating - Dear Valued Customer,

We are writing to provide an update on the ongoing service disruption with our 9PSB PWBT provider. The issue is still being addressed, and you may continue to experience delays in receiving transaction notifications.

We want to assure you that our team is working tirelessly with the provider to resolve this as quickly as possible. We sincerely apologize for the continued inconvenience.

Thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Sep 4, 14:06 UTC
Update - Dear Valued Customer,

We are writing to provide an update on the ongoing service disruption with our 9PSB PWBT provider. The issue is still being addressed, and you may continue to experience delays in receiving transaction notifications.

We want to assure you that our team is working tirelessly with the provider to resolve this as quickly as possible. We sincerely apologize for the continued inconvenience.

Thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Sep 4, 14:06 UTC
Identified - Dear Valued Customer,

We are currently experiencing a service disruption with 9PSB pay with bank transfer. This may cause a delay in transaction notifications, so you might not receive an immediate alert for your recent transactions.

Please know that the issue has been reported to the provider, and we are working closely with them to resolve it as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide another update as soon as we have more information.

Affected Services:
Affected Markets: Nigeria
Sep 4, 11:38 UTC
Sep 4, 2025
Scheduled Maintenance on MTN Mobile Money Ivory Coast, 4th September 2025
Resolved - Dear Valued Customer,

We want to let you know that the scheduled maintenance for MTN Mobile Money Ivory Coast has been postponed. We will inform you of the new date as soon as it Is confirmed.

Thank you for your understanding and patience.

Affected Services:
Affected Markets: Ivory Coast
Sep 4, 13:55 UTC
Identified - Dear Valued Customer,

Please be aware of an upcoming planned maintenance for MTN Mobile Money (MoMo) Ivory Coast.

Maintenance Schedule:

Start: Thursday, September 4th, 2025, at 5:00 PM UTC
End: Friday, September 5th, 2025, at 6:00 AM UTC

You may experienced service disruptions during this period.

We sincerely apologize for any disruption this may cause and appreciate your understanding.

Thank you for your continued support.

Affected Services:
Affected Markets: Ivory Coast
Sep 3, 17:59 UTC
Scheduled Maintenance on Mastercard Gateway in North America Region, 4th September 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that this maintenance has been completed.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: US
Sep 4, 10:57 UTC
Identified - Dear Valued Customer,

We would like to inform you about an upcoming system maintenance on our Mastercard Gateway. This will affect services in the North America (NA) region.

The maintenance is scheduled to take place on Thursday, September 4, 2025.
Start: 07:30 AM UTC
End: 09:30 AM UTC

During this time, you may experience brief transaction timeouts or failures. The total disruption is expected to be very brief.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: US
Sep 2, 11:09 UTC
Issue with Wema PWBT, 3rd September 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that WEMA pay with bank transfer Name Enquiry service is now fully restored. The issue has been resolved, and you can now use the service without any disruptions.

Thank you for your patience and understanding while we worked to resolve this. We apologize for any inconvenience this may have caused.

Affected Services:
Affected Markets: Nigeria
Sep 4, 10:44 UTC
Identified - Dear Valued Customer,

We are experiencing a service disruption with the WEMA pay with bank transfer Name Enquiry service. The provider has been notified, and we are working with them to resolve the issue as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience. We will provide an update as soon as the service is back to normal.

Thank you for your understanding.

Affected Services:
Affected Markets: Nigeria
Sep 3, 09:56 UTC
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