Flutterwave Status

Service Disruption, Mobile Money Ivory Coast, Sept 11, 2025

Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting payout transactions. This is due to a technical issue with our provider.

Our team is in direct contact with them and working urgently to resolve this. We apologize for the inconvenience and appreciate your patience as we work to restore full service.

Affected Services:
Affected Markets: Ivory Coast
Sep 11, 2025 - 19:41 UTC

Scheduled Maintenance, Mobile Money Cote D’ivoire, 13th September 2025

Identified - Dear Valued Customer,

Please be informed about a system maintenance on MTN Cote D'ivoire Mobile Money Service.

Maintenance Schedule:
Start: Saturday, September 13th, 2025, 08:00 PM UTC
End: Sunday, September 14th, 2025, 09:00 AM UTC

During this time, you may experience interruptions on MTN MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Cote D'ivoire
Sep 11, 2025 - 08:42 UTC

Scheduled Maintenance, MTN Ghana September 13, 2025

Identified - Dear Valued Customer,

Please be informed about a planned system maintenance on MTN Ghana Mobile Money Service.

Maintenance Schedule:

Start: Saturday, September 13th, 2025, at 08:00 PM UTC

End: Sunday, September 14th, 2025, at 09:00 AM UTC

During this time, you may experience interruptions on MTN MoMo services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Ghana
Sep 10, 2025 - 15:59 UTC

Scheduled Maintenance, September 13, 2025

Identified - Dear Valued Customer,

Please be informed about an upcoming planned system maintenance on Interswitch to improve the reliability of our card services.

Maintenance Schedule:

Start: Saturday, September 13th, 2025, at 10:00 PM WAT

End: Sunday, September 14th, 2025, at 7:00 AM WAT

During this time, you may experience brief interruptions to card services.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: Nigeria
Sep 04, 2025 - 08:58 UTC

About This Site

This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Flutterwave Website Operational

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Flutterwave API Operational

Dashboard Operational

Virtual Cards Operational

Settlements Operational

Chargebacks Operational

Bill Payments (Airtime) Operational

Bill Payments (Cable TV) Operational

Flutterwave Collections Partial Outage

Checkout JS Partial Outage

Collections APIs Partial Outage

Virtual Account Numbers Operational

USSD Collections Operational

Flutterwave Payouts Operational

Payouts APIs Operational

Flutterwave Store Operational

Merchant Stores Operational

Flutterwave Offline Operational

Point of Sale - POS Operational

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Bank Verification Number (BVN) Operational

OTP Services Operational

SMS service Operational

Servman Operational

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 11, 2025

Disruption to NGN Payouts, Sept 11, 2025

Resolved - Dear Valued Customers,

We are pleased to inform you that the service disruption affecting NGN Payouts has been fully resolved. The connectivity issue with our provider, NIBSS, has been fixed, and all services are now back to normal.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding as our team worked to resolve the issue.

Thank you for your continued trust and partnership.

Affected Services:
Affected Markets: Nigeria
Sep 11, 19:07 UTC

Identified - Dear Valued Customers,

We are currently experiencing a service disruption affecting NGN Payouts. This is due to a connectivity issue with our provider, NIBSS.

Our team is actively investigating the matter and working closely with the service provider to resolve it as quickly as possible. We will post another update as soon as we have more information.

We sincerely apologize for any inconvenience this may cause and thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Sep 11, 18:45 UTC

Card Payments Experiencing Delays, Sept 11, 2025

Resolved - Dear Valued Customers,

We are happy to report that the service disruption affecting card payments has been fully resolved. All transactions are now processing normally.

Thank you for your patience and understanding while we worked to fix this issue. We apologize again for any inconvenience this may have caused.

Affected Services:
Affected Markets: Nigeria
Sep 11, 19:01 UTC

Identified - Dear Valued Customers,

We are currently experiencing a service disruption with our card payment processing, which is affecting transactions. We are aware that some transactions may be timing out.

Our technical team is working closely with our provider to resolve this issue as quickly as possible. We will keep you updated on the progress.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 11, 16:00 UTC

Issue with MTN Rwanda Collections 11th September, 2025

Resolved - Dear Valued Customers,

We are pleased to inform you that this has been successfully resolved. We are closely monitoring the situation to ensure continued stability. Thank you for your patience and understanding

Affected Services:
Affected Markets: Rwanda
Sep 11, 18:49 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption with MTN Mobile Money Rwanda, which is affecting transactions. Our team is actively working with the provider to resolve this issue as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide an update as soon as we have more information

Thank you for your continued support.

Affected Services:
Affected Markets: Rwanda
Sep 11, 14:36 UTC

Resolved - Dear Valued Customer

We are pleased to confirm that the login issues affecting the F4B Dashboard has been resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Sep 11, 14:40 UTC

Monitoring - Dear Valued Customer

We are pleased to confirm that the login issues affecting the F4B Dashboard has been resolved. Our team has verified that logins are now stable, and users can access the platform without any issues.

We will continue to monitor the platform closely to ensure stability. Thank you for your patience and understanding.

Affected Services:
Affected Markets: Global
Sep 11, 09:52 UTC

Identified - Dear valued customer,

We are currently experiencing an issue that is affecting logins on the F4B Dashboard.

Our team is actively investigating the cause and working to resolve it as quickly as possible. We will provide an update as soon as we have more information.

We appreciate your patience and understanding.

Affected Services:
Affected Markets: Global
Sep 11, 09:38 UTC

Sep 10, 2025

InTouch (Moov), 10th September 2025

Resolved - Dear Valued Customer,

We are pleased to inform you that the service disruption affecting InTouch Moov has been resolved. All payout transactions are now processing normally.

We apologize for any inconvenience you may have experienced and thank you for your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Sep 10, 18:38 UTC

Identified - Dear Valued Customer,

We would to inform you about a service disruption currently affecting InTouch Moov, which is impacting payout transactions on our system.

Our team is working with the provider to resolve this issue as quickly as possible, and we will provide an update as soon as we have more information.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Affected Services:
Affected Markets: Ivory Coast
Sep 10, 18:11 UTC

Sep 9, 2025

No incidents reported.

Sep 8, 2025

Issue with InTouch (Moov), 8th September 2025

Resolved - Dear Valued Customer,

We are happy to report that the service disruption with Payout transactions in Cote D'ivoire has been resolved.

All Payout transactions are now processing as normal. We apologize for any inconvenience this may have caused.

Thank you for your patience.

Affected Services:
Affected Markets: Cote D'ivoire
Sep 8, 12:05 UTC

Identified - Dear Valued Customer,

Please be aware that we are experiencing a service disruption with our Payout transactions in Cote D'ivoire.

Our team is working to resolve this issue as quickly as possible, and we will share an update as soon as we have more information.

We apologize for the inconvenience and appreciate your patience.

Affected Services:
Affected Markets: Cote D'ivoire
Sep 8, 08:49 UTC

Scheduled System Maintenance on MTN Ghana, 4th September 2025

Resolved - Dear valued customer,

We are pleased to let you know that the maintenance on the MTN Ghana has been successfully completed.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Ghana
Sep 8, 08:51 UTC

Identified - Dear Valued Customer,

Please be aware of an upcoming planned maintenance for MTN Mobile Money (MoMo) Ghana.

Maintenance Schedule:

Start: Thursday, 4th September 2025, 05:00 PM UTC
End: Friday, 5th September 2025, 04:00 AM UTC

You may experienced service disruptions during this period.

We sincerely apologize for any disruption this may cause and appreciate your understanding.

Thank you for your continued support.

Affected Services:
Affected Markets: Ghana
Sep 4, 10:54 UTC

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

Issue With 9PSB PWBT, 4th September 2025

Resolved - Dear Valued Customer,

We are pleased to inform you that the issue with our collection provider has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Nigeria
Sep 5, 06:20 UTC

Investigating - Dear Valued Customer,

We are writing to provide an update on the ongoing service disruption with our 9PSB PWBT provider. The issue is still being addressed, and you may continue to experience delays in receiving transaction notifications.

We want to assure you that our team is working tirelessly with the provider to resolve this as quickly as possible. We sincerely apologize for the continued inconvenience.

Thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Sep 4, 14:06 UTC

Update - Dear Valued Customer,

We are writing to provide an update on the ongoing service disruption with our 9PSB PWBT provider. The issue is still being addressed, and you may continue to experience delays in receiving transaction notifications.

We want to assure you that our team is working tirelessly with the provider to resolve this as quickly as possible. We sincerely apologize for the continued inconvenience.

Thank you for your patience.

Affected Services:
Affected Markets: Nigeria
Sep 4, 14:06 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption with 9PSB pay with bank transfer. This may cause a delay in transaction notifications, so you might not receive an immediate alert for your recent transactions.

Please know that the issue has been reported to the provider, and we are working closely with them to resolve it as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide another update as soon as we have more information.

Affected Services:
Affected Markets: Nigeria
Sep 4, 11:38 UTC

Sep 4, 2025

Scheduled Maintenance on MTN Mobile Money Ivory Coast, 4th September 2025

Resolved - Dear Valued Customer,

We want to let you know that the scheduled maintenance for MTN Mobile Money Ivory Coast has been postponed. We will inform you of the new date as soon as it Is confirmed.

Thank you for your understanding and patience.

Affected Services:
Affected Markets: Ivory Coast
Sep 4, 13:55 UTC

Identified - Dear Valued Customer,

Please be aware of an upcoming planned maintenance for MTN Mobile Money (MoMo) Ivory Coast.

Maintenance Schedule:

Start: Thursday, September 4th, 2025, at 5:00 PM UTC
End: Friday, September 5th, 2025, at 6:00 AM UTC

You may experienced service disruptions during this period.

We sincerely apologize for any disruption this may cause and appreciate your understanding.

Thank you for your continued support.

Affected Services:
Affected Markets: Ivory Coast
Sep 3, 17:59 UTC

Scheduled Maintenance on Mastercard Gateway in North America Region, 4th September 2025

Resolved - Dear Valued Customer,

We are pleased to inform you that this maintenance has been completed.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: US
Sep 4, 10:57 UTC

Identified - Dear Valued Customer,

We would like to inform you about an upcoming system maintenance on our Mastercard Gateway. This will affect services in the North America (NA) region.

The maintenance is scheduled to take place on Thursday, September 4, 2025.
Start: 07:30 AM UTC
End: 09:30 AM UTC

During this time, you may experience brief transaction timeouts or failures. The total disruption is expected to be very brief.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected Services:
Affected Markets: US
Sep 2, 11:09 UTC

Issue with Wema PWBT, 3rd September 2025

Resolved - Dear Valued Customer,

We are pleased to inform you that WEMA pay with bank transfer Name Enquiry service is now fully restored. The issue has been resolved, and you can now use the service without any disruptions.

Thank you for your patience and understanding while we worked to resolve this. We apologize for any inconvenience this may have caused.

Affected Services:
Affected Markets: Nigeria
Sep 4, 10:44 UTC

Identified - Dear Valued Customer,

We are experiencing a service disruption with the WEMA pay with bank transfer Name Enquiry service. The provider has been notified, and we are working with them to resolve the issue as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience. We will provide an update as soon as the service is back to normal.

Thank you for your understanding.

Affected Services:
Affected Markets: Nigeria
Sep 3, 09:56 UTC

Sep 3, 2025

Issue with InTouch (Moov), 31st August 2025

Resolved - Dear Valued Customer,

The service disruption on the InTouch Moov Mobile Money service, which was affecting payout transactions, has been resolved. All services are now operational, and transactions are processing normally.

We apologize for any inconvenience this may have caused and thank you for your patience and understanding.

Affected Services:
Affected Markets: Cote D'ivoire
Sep 3, 17:46 UTC

Investigating - Dear Valued Customer,

We are experiencing a service disruption on InTouch Moov Mobile Money service, which is affecting payout transactions.

The provider has been notified and is actively working on a resolution. We will provide an update as soon as we have more information.

We apologize for any inconvenience this may cause and appreciate your patience.

Thank you for your understanding.

Affected Services:
Affected Markets: Cote D'ivoire
Sep 2, 08:28 UTC

Sep 2, 2025

Sep 1, 2025

Issue with WEMA PWBT, 29th August 2025

Resolved - Dear Valued Customer,

We are pleased to inform you that the issue with Wema has been successfully resolved.

We apologize for any inconvenience this caused and w thank you for your continued patience.

Affected Services:
Affected Markets: Nigeria
Sep 1, 13:34 UTC

Investigating - Dear Valued Customer,

We are still experiencing a disruption with WEMA Pay With Bank Transfer Name Enquiry service, which may cause a delay in receiving transaction notifications.

Our team is actively working with the provider to resolve the issue as quickly as possible.

We appreciate your continued patience and apologize for any inconvenience this may cause. We will send another update as soon as the service is fully restored.

Affected Services:
Affected Markets: Nigeria
Aug 30, 11:59 UTC

Identified - Dear Valued Customer,

Please be aware that WEMA Pay With Bank Transfer Name Enquiry service is currently experiencing disruptions. As a result, you may notice a delay in receiving transaction notifications.

Our team is actively working with the provider to resolve this issue, and we will keep you informed on our progress. We appreciate your patience and apologize for any inconvenience.

Affected Services:
Affected Markets: Nigeria
Aug 29, 16:54 UTC

Aug 31, 2025

No incidents reported.

Aug 30, 2025

Issue with Jambopay & Gladys KES Collections, 30th August 2025

Resolved - Dear Valued Customer, We are happy to confirm that collections in Kenya has been fully restored and is now operating as normal. Thank you for your patience and understanding. We apologize again for any inconvenience you may have experienced.

Affected Services:
Affected Markets: Kenya
Aug 30, 16:55 UTC

Identified - Dear Valued Customer,

We are currently experiencing a service disruption that is affecting collections in Kenya. Our team is actively working with the service provider to restore full service as quickly as possible.

We apologize for any inconvenience this may cause and will provide an update as soon as we have more information.

Thank you for your patience.

Affected Services:
Affected Markets: Kenya
Aug 30, 12:04 UTC

Issue with Jambopay & Gladys KES Collections, 30th August 2025

Aug 29, 2025

Aug 28, 2025

Issue with Sterling PWBT, 25th August 2025

Resolved - Dear Valued Customer,

We are pleased to inform you that the issue with Sterling pay with bank transfer has been resolved. You can now make payments without any disruption.

Thank you for your patience and understanding while we worked to fix this. We apologize for any inconvenience this may have caused.

Affected Services:
Affected Markets: Nigeria
Aug 28, 08:37 UTC

Update - Dear Valued Customer

The issue with Sterling pay with bank transfer is still ongoing. Our team is actively working with our provider to resolve this as quickly as possible.

In the meantime, you can continue to use WEMA pay with bank transfer without any issues.

We apologize for the continued inconvenience and will provide another update as soon as we can.

Affected Services: Sterling Bank PWBT
Affected Markets: Nigeria
Aug 27, 07:40 UTC

Investigating - Dear Valued Customer,

We are writing to provide an update on the ongoing service disruption with Sterling pay with bank transfer. Our provider is still actively working to resolve the issue.

While this disruption continues, we want to assure you that you can still make payments without interruption using WEMA pay with bank transfer. We have temporarily switched to this provider to ensure your payment process remains smooth and uninterrupted.

We sincerely apologize for any continued inconvenience this may cause and appreciate your patience as we work to get this resolved. We will notify you as soon as we have another update.

Affected Services: Sterling Bank PWBT
Affected Markets: Nigeria
Aug 26, 12:06 UTC

Identified - Dear Valued Customers,

Please be aware that we are currently experiencing a service disruption with Sterling pay with bank transfer.

While our provider works to resolve this, we have temporarily switched to WEMA pay with bank transfer to ensure you can continue to make payments without interruption.

We sincerely apologize for any inconvenience this may cause and will provide an update as soon as they are available

Thank you for your patience and understanding.

Affected Services: Sterling Bank PWBT
Affected Markets: Nigeria
Aug 25, 10:05 UTC